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Another Hopper 3 th...
 
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Another Hopper 3 thread

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(@GR "Scott" Cundiff)
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Joined: 4 years ago
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Well I've read different threads on various forums and also called Dish and talked to different reps and have come away still a bit confused.

Here's what I have right now:

  • VIP722K
  • 1000.2 dish with the extra eastern arc LNBs
  • Just one TV

I want to go with a Hopper 3

When I talk to Dish they say:

  • I'm a Dish Outdoor customer and they won't put a Hopper 3 in a RV
  • When I say I'm using a 1000.2 dish and going to be stationary for the winter they "kind of" talk like I can get a Hopper 3
  • Then they warn me that my account will be switched over to a permanent location account and when I start moving again I may have problems updating my local channels - is this true?

I understand that I could buy a Hopper 3 outright and they wouldn't care whether I was moving around our not.  If I self install would I need a DPH42 switch?

  • If I need a DPH 42 can I insert it inside the RV?
  • If I insert it inside the RV, how many coax runs would I need from the 1000.2 to the switch?

Depending on the replies I get I will likely have more questions.  Thanks.

 


   
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 Zulu
(@Zulu)
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  On 11/22/2019 at 2:22 AM, GR "Scott" Cundiff said:

Well I've read different threads on various forums and also called Dish and talked to different reps and have come away still a bit confused.

I'm with you on that. It's interesting that you can have a Hopper on a Pay-As-You-Go plan, but not DISH Outdoors. Or are they the same thing?

What are the advantages of a DISH Outdoors account?

 

  On 11/22/2019 at 2:22 AM, GR "Scott" Cundiff said:

If I self install would I need a DPH42 switch?

Not if you're just using a portable 1000.2. In fact, just replace your current 1000.2 DPP LNBF with an Eastern Arc Hybrid LNB (or a Western Arc Hybrid LNB). Then you only have to run a single coax from the dish to your Hopper 3.

A DPH42 is only needed when you're connected to a DPP LNB, like a Winegard Travler.


   
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(@GR "Scott" Cundiff)
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Joined: 4 years ago
Posts: 1
 
  On 11/22/2019 at 3:49 AM, Zulu said:

What are the advantages of a DISH Outdoors account?

As near as I can tell those with an Outdoors account can change locals more easily.  If you have an Outdoors approved receiver you can change locals using the app, but that wouldn't apply to a Hopper.

 
Quote

Not if you're just using a portable 1000.2. In fact, just replace your current 1000.2 DPP LNBF with an Eastern Arc Hybrid LNB (or a Western Arc Hybrid LNB). Then you only have to run a single coax from the dish to your Hopper 3.

A DPH42 is only needed when you're connected to a DPP LNB, like a Winegard Travler.

The reason for the DPH42 in my case would be that I carry both eastern and western LNBs and swap them out depending on our location.  If I don't get a DPH42 I would have to buy the Hybrid LNBs.

Which brings me back to one of my questions - If I use a DPH42 do I have to do two coax runs to the 1000.2 or can it be mounted inside the RV at the receiver?


   
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(@remoandiris)
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Joined: 4 years ago
Posts: 1
 

IMO, the easiest solution is to go to a local Dish installer, tell them what you want, and get it installed.  That is what I did 3 years ago and couldn't be happier.  I have a Hopper 3 with 1 wireless Joey, a 1000.2 with a DPH and currently have a WA triple LNB installed.  I am receiving EA sats 61 and 72.  I enjoy NOT having to change LNBs.  

My billing address is still the S&B I moved out of 8 months ago.  For whatever reason, Dish wouldn't accept my new Crestview address.  No matter, the bill gets paid by my cc every month, and the cc is at my Crestview address.

As for changing locals, here is my script, copied from Mark Bruss' script.  I use the Dish "Chat" feature. 

I am an RVer.  I have just moved to a new location.  Please update the Service Address (only) to (the street address and site number for whatever RV park you are in)and have the local channels changed to that location. Please leave the Billing Address as it is.


   
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(@GR "Scott" Cundiff)
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Joined: 4 years ago
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  On 11/22/2019 at 4:22 AM, remoandiris said:

IMO, the easiest solution is to go to a local Dish installer, tell them what you want, and get it installed.  That is what I did 3 years ago and couldn't be happier.  I have a Hopper 3 with 1 wireless Joey, a 1000.2 with a DPH and currently have a WA triple LNB installed.  I am receiving EA sats 61 and 72.  I enjoy NOT having to change LNBs.  

My billing address is still the S&B I moved out of 8 months ago.  For whatever reason, Dish wouldn't accept my new Crestview address.  No matter, the bill gets paid by my cc every month, and the cc is at my Crestview address.

As for changing locals, here is my script, copied from Mark Bruss' script.  I use the Dish "Chat" feature. 

I am an RVer.  I have just moved to a new location.  Please update the Service Address (only) to (the street address and site number for whatever RV park you are in)and have the local channels changed to that location. Please leave the Billing Address as it is.

Thanks - I use a similar script.  It was my understanding that the reason I can use the "I'm an RVer" and them not question it is because they see that I have a Dish Outdoors account.  If the change me to a permanent address will that go away?


   
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(@remoandiris)
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I do NOT have a Dish Outdoor account.  Never have.  And never had a problem with them changing my service address.  

There have been times the customer service person tells me I can change the locals myself.  Then I tell them the setup I have and they stop telling me I can change it myself.


   
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(@GR "Scott" Cundiff)
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Joined: 4 years ago
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  On 11/22/2019 at 4:29 AM, remoandiris said:

I do NOT have a Dish Outdoor account.  Never have.  And never had a problem with them changing my service address.  

There have been times the customer service person tells me I can change the locals myself.  Then I tell them the setup I have and they stop telling me I can change it myself.

Thanks.  Good info.  When I started off I just took the Receiver out of the house and moved into the RV, doing just what you describe.  Somewhere along the way, and without any input from me, they changed my account to an Outdoors account.  Honestly, I have no idea of when they did that - just one day I saw that they showed me as having an Outdoors account. 

All I'm going by now is what I was told on the phone from the rep - that I might have problems updating my locals if they change me back to a residential account.  I didn't used to have a problem, but I thought maybe something had changed.


   
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 Zulu
(@Zulu)
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  On 11/22/2019 at 4:21 AM, GR "Scott" Cundiff said:

Which brings me back to one of my questions - If I use a DPH42 do I have to do two coax runs to the 1000.2 or can it be mounted inside the RV at the receiver?

Because you have to connect ALL THREE cables from a DPP LNB on your dish to a DPH42, you would leave the DPH42 at the dish and run 1 cable back to your RV.

I still recommend getting the Hybrid LNBs for your 1000.2. Otherwise you’re running 20+ VDC a distance from the DPH42 power supply (which you keep in the RV) to the DPH42.


   
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 Zulu
(@Zulu)
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  On 11/22/2019 at 4:22 AM, remoandiris said:

I have a Hopper 3 with 1 wireless Joey, a 1000.2 with a DPH and currently have a WA triple LNB installed.  I am receiving EA sats 61 and 72.  I enjoy NOT having to change LNBs.

How are you receiving sats 61 and 72 on a Western Arc LNB?


   
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(@GR "Scott" Cundiff)
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Joined: 4 years ago
Posts: 1
 
  On 11/22/2019 at 5:56 AM, Zulu said:

Because you have to connect ALL THREE cables from a DPP LNB on your dish to a DPH42, you would leave the DPH42 at the dish and run 1 cable back to your RV.

I still recommend getting the Hybrid LNBs for your 1000.2. Otherwise you’re running 20+ VDC a distance from the DPH42 power supply (which you keep in the RV) to the DPH42.

Helpful information - if I can get Dish to install the Hopper 3 they will change out the western arc LNBs to Hybrid.  That would leave me needing to buy the eastern LNBs - probably less money and simpler in the long run.


   
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(@GR "Scott" Cundiff)
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Joined: 4 years ago
Posts: 1
 

If I can get Dish to install the Hopper 3 in my motorhome I'd want them to install it in a cabinet that is right over the steering wheel.  That's where all the coax terminates and where the original TV switch is.  That cabinet has a glass window, and I leave it open all the time when we are parked.  I have a small fan that helps move air.  On especially hot days I have another fan that I aim up into that cabinet to help with cooling (it can get pretty hot up over the windshield).

If I get an installer out I wouldn't have that extra fan out (not needed anyway).  I'd likely leave the small fan up there. 

Do you think an installer will be willing to put the hopper up in that cabinet our should I move the current receiver down to a temporary location (not sure where that would be) and have the Hopper installed there.  Once the install is done I can move the new Hopper up where I want it.


   
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(@remoandiris)
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  On 11/22/2019 at 6:01 AM, Zulu said:

How are you receiving sats 61 and 72 on a Western Arc LNB?

That is a VERY GOOD question, and I have NO IDEA.  But, my WA LNB is installed and when I hit the ID soft key on my Super Buddy it identifies 61 on one LNB and 72 on another.  When I hit the "Test Installation" on my Hopper, I also get 61, 72, and 77.

 


   
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(@LindaH)
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  On 11/22/2019 at 4:29 AM, remoandiris said:

I do NOT have a Dish Outdoor account.  Never have.  And never had a problem with them changing my service address.  

There have been times the customer service person tells me I can change the locals myself.  Then I tell them the setup I have and they stop telling me I can change it myself.

Same here...I do not have a Dish Outdoor account but have never had a problem changing my service address.  I use the chat function on the Dish website and use a script similar to those above, except I make no mention of being in an RV.  Sometimes I'm asked if I'm in an RV and I reply "yes," but usually the CSR doesn't ask.


   
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 Zulu
(@Zulu)
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  On 11/22/2019 at 10:48 PM, remoandiris said:

That is a VERY GOOD question, and I have NO IDEA.  But, my WA LNB is installed and when I hit the ID soft key on my Super Buddy it identifies 61 on one LNB and 72 on another.  When I hit the "Test Installation" on my Hopper, I also get 61, 72, and 77.

 

You have a triple LNB Eastern Arc.


   
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(@chirakawa)
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  On 11/22/2019 at 11:06 PM, Zulu said:

You have a triple LNB Eastern Arc.

I didn't know such an LNB existed for a 1000.2


   
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