We have DNS-East. We are in Canada and have not brought up our Traveler for a week+ or so due to trees. Today we brought it up and are missing Some HD stations, not all. When we ran a system test Directv said we were out of alignment? All 3 satellites peak and some HD comes through, not the DNS ones or 624(Olympic).

We chatted with Directv and they said we needed to get our satellite realigned.

We are to lazy right now to bring out the tripod and setup for 1 night.

Question: Are we really out of alignment? Is it becaue we are in Canada(near Dawson Creek)? Can we realign it ourselves if needed or do we need to get a tech?

Thanks

Shouldn't your Traveller align itself, even if it's been a few miles since it last locked onto a bird? It should adjust it's skew, etc. as part of it's aiming procedure. 

Yes it does but we have been getting this message when doing a system test and are trying to figure out if it is because we are in Canada and the one sat. might be low or if we really have a problem. 

When we talked to Directv we did not tell them we were in Canada, don't stir the pot.

  On 5/28/2019 at 9:07 AM, SWharton said:

Yes it does but we have been getting this message when doing a system test and are trying to figure out if it is because we are in Canada and the one sat. might be low or if we really have a problem. 

 

We've used our Trav'ler several times while being in Canada and have never gotten that message. However, we sometimes have experienced problems with some of the HD stations..  One thing you can try is to "unhide" the SD duplicates and see if you can get all the stations in SD.  The Ku band signal from the 101 satellite is typically less affected by the  low angle and long signal path than is the Ka band signal used by the 99 and 103 satellites.   If the weather was overcast or stormy we inevitably had to resort to watching in SD.

Joel,

We have done that so we are OK. This message comes up when you run the system test, not when you are looking at TV. We looked at the transponders and we had one set of 50's which must be the DNS HD stations.

The general consensus seems to be  Canada and the low satellite. We aren't going to do anything with this until we get back to Phoenix in Nov. Hopefully, once in the lower 48 TV will be back to normal.

Thanks

Edited May 28 by SWharton