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We thought they were referring to the MH registration.
I see that possibility but that is shown on the current registration which they ask for.
But so is our license plate which they ask for.
The forms seemed pretty straightforward to me but I did have to write some "margin notes" with respect to the fact that Montana provides permanent vehicle registration for motorhomes over 10 years old. Our registration card reads "permanent" and the expiration year is given as "9999". I included a screenshot taken from a State web page that detailed what vehicles are eligible for permanent registration. I can't wait to see how the AT&T bureaucracy deals with that!?
Out of curiosity are those who are getting e-mails on the "older" DNS package that gets East and West Coast stations or are you on the "newer" package that only gets either the East or West Coast (depending on location)? I have DNS service but haven't received anything from DirecTV.
Out of curiosity are those who are getting e-mails on the "older" DNS package that gets East and West Coast stations or are you on the "newer" package that only gets either the East or West Coast (depending on location)? I have DNS service but haven't received anything from DirecTV.
We have the "older" DNS that includes both East and West coasts.
DNS is an exception allowed from the FCC for RVers and OTR truckers and the provider, DirecTV or Dish, are supposed to verify the vehicles annually. Apparently DirecTV has been lax is is under scrutiny from the FCC.
A bunch of years back Dish failed to certify their DNS subscribers and the FCC jerked their right to offer DNS for a couple of years.
The exception of DNS is for those who cannot receive Locals. So by the nature of the exception you cannot have Locals and DNS at the same time except under some incredible tight situations.
I'm kind of curious in this situation what they're fishing for though. I know the provision says they're supposed to have one on file at all times, but I haven't gotten an e-mail and the registration I provided definitely has expired since that time. There is a newer provision of the law that says you can't view HD programming from an EARLIER time zone which is why they have been making new subscribers get either the East, or West, but not both. I'm wondering if they're asking for registrations from those on the older "dual" east/west stations so then can convert them over to either or, or if they're just working through the whole base of DNS customers and just haven't made it to my account yet. I definitely don't want to call and ask to open a can of worms, but I obviously don't want the DNS to get cut off because they "missed" my account either. I'd be curious to know if others who only have the East OR West coast feeds (not both) have gotten these messages or just the ones on the older dual coasts versions.
Is there an e-mail address on the e-mails that are going out that we might could contact directly?
Edited April 23 by cpalmer2k
In my opinion, this is simply ATT catching up on what DTV should have been doing every few years, verifying that you are still entitled to DNS. I've had DNS for 12 yrs and this is the first time I've been asked for an updated RV registration.
The email address they gave for replies to their request was... ATTDNS@amcustomercare.att-mail.com
But no guarantee they'll answer any questions sent there. The DNS group is located near Denver Co and used to have their own separate phone #, but this email says to use the main DTV number for questions. 800.531.5000
Edited April 23 by JRP
Out of curiosity are those who are getting e-mails on the "older" DNS package that gets East and West Coast stations or are you on the "newer" package that only gets either the East or West Coast (depending on location)? I have DNS service but haven't received anything from DirecTV.
We’re on both coast grandfathered plan. And got the notice.
We are on East Coast plan. Got notice.