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If you have this plan what do you think about it?
chirakawa thanks for the links. Now if I could get there order process to work I would be good to go.
You're not alone. I've been trying since July 28th after receiving and returning a defective R2 phone. A phone company without a working voice phone line ... what a concept!
It's also interesting that Verizon has pushed back the shutdown of their CDMA network from the end of 2019 to the end of 2020, allowing an extra year to transition customers off of the CDMA network. I can't help but feel this is due to the Visible experience trying to upgrade existing phones from CDMA to HD Voice (VoLTE).
Edited August 20 by Lou Schneider
I have had the Visible R2 phone since the beginning of June and so far it has worked great. I'm on the road now traveling in the Rockies. I've been in a couple of spots with no service but that was expected. Right now I'm camped outside of Yellowstone Park a few miles west of the town of West Yellowstone and am getting a good signal.
I have the Visible R2 phone. I haven't yet tried the hotspot feature, but am counting on it when I launch. I found it difficult to get started since there is only "chat" support available and there don't seem to be many humans working the chat. I opted for the free phone and find that sometimes I can hear the caller, but the caller can't hear me. I will give a better review when I have used it on the road for a sufficient period of time.
Got mine last night. I think I done everything right with setup but it says no sim card. About an hour on chat this morning and they are still working on it ?????.
That was my problem. The phone didn't recognize the SIM card and when Chat told me to remove and reinsert the card the SIM card dropped out of it's little plastic carrier and lodged out of reach inside the phone. At that point the only option was to return the phone via prepaid UPS ground, wait a week after the tracking showed the phone arrived at their service center for them to log it in as returned, then order a replacement phone. I'm still waiting for the second phone to arrive.
Edited August 22 by Lou Schneider
Still working on it I guess,have not heard anything. Chatter said it might be 3 to 5 days good thing I don't need it real bad.
On chat better than 2 hours today still not working but they are still working it they say.
3 hours 1 min.on chat today. They are sending it higher up the chain of command. Still says no sim card no service,you think a new sim card might help?
Good thing it was a rainy day today with nothing that needed done.
I think you're finding out one of the reasons they are cheaper. ☺️
I think you are right.
Hey got it to work today,2 sim cards and got chatter today that new what she was doing.
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