I have a problem with my Moto Z Play Droid. Black screen during phone calls. Tried everything i could find on net and still does it. Safe mode still does. Did factory reset, still does it. So in market for new phone. I am on the prepay Verzion plan. Don't need lastest and greatest. Justy good service, decent camera. Any suggestions

Edited October 18 by GlennWest

If you are on the Prepay, and had the phone paid off, you can call and ask if they can give you a free phone as a new post paid user. We were pre paid an got the Lumia 750  phones free as new customers. Two years later we switched to the Moto Z Play free when we switched to post paid. Then we this past year switched again to PrePaid and got the outgoing Z3 phones free. Of course we had to pay taxes on the full price and activation fees but we also this last time switched to unlimited data no throttling we've seen and with our military discounts pay $95 for that with no phone payments but they are still making like we're paying as they do a charge then refund automatically every month. The charges don't get right until the third or fourth month.

So try calling and ask for a free Z3 if they still have them you should be able to get one free. I did all this online and by phone. The Verizon store folks were clueless. We had a military discount when post paid but not as Prepay but the deep special discount deal worked out almost the same price just a couple dollars less. Right now you can but the Z3 outright from Motorola. We still have our Z Play phones as backup phones. We have the Lumias which are not supported by anyone. You can buy the Z3 set up with a free Alexa speaker or battery pack that also adds wireless charging alone or attached to the phone by buying from Motorola direct for $169.99: https://www.motorola.com/us/products/moto-z-play-gen-3#buy

Or new Z4 $10 bucks month for 24 months https://www.verizonwireless.com/smartphones/moto-z4/

I'd go with the Z3 for 169.99 And free battery pack mod.

Edited October 18 by RV_

I Just went to Bestbuy and got a Moto E for $80ish with taxes. Switched sim and all is good. Not as nice as previous phone but I am satisified with it.

Edited October 20 by GlennWest