Crank of America and Capital None don't appear to like my Escapees address. I'm guessing call Escapees and ask for advice?   

I suppose a relative's address could be an alternative. 

Any recommendations?

Edited January 9 by sheldons65

right, contact Escapees.

How does your address read?  Ours was:

John Doe

222 Rainbow Dr. #2222

Livingston, TX … ZIP

  On 1/9/2019 at 12:34 PM, 2gypsies said:

John Doe

225 Rainbow Dr. #2222

 Livingston, TX … ZIP

225 instead of 222. Everything else the same. I’ve tried entering it a couple of different ways. Will give Escapees a shout tomorrow.

Are you setting up a new account?

Just changing the address on two already established accounts. Everything else has switched just fine. 

Am I correct that it is being done online? You may have to contact a human as the bank's computer is probably rejecting the zip code as a business address. 

The biggest issue I've found with my Escapees address is many software programs (online or at a business) does not accommodate the #12345.  They can only put in the 12345 as an apartment number.  I've been know to just had them my drivers license that shows $12345 and tell them to figure it out.

Actually my DL doesn’t have the # sign, just the number after Dr on the address line.

Capital None, even a person couldn't do it. Fine like Discover better

Expecting paper mail from the bank?

BOA has our address, has never been a problem with them.  We opened our accounts with them using the Escapees address in 2006.  We've added accounts with them over the years, never have had a problem.  We never receive snail mail from them EXCEPT for new credit cards every few years and have never had a problem.  When a card was compromised, responded to their alert and told them where we were at the time and they arranged for our cards to be waiting at a nearby branch about 3 days latter.  

  On 1/9/2019 at 9:43 PM, Kirk W said:

Am I correct that it is being done online? You may have to contact a human as the bank's computer is probably rejecting the zip code as a business address. 

I've only tried it online so far. Tried again after chatting with Escapees about some alternative ways of entering the information but no success. Have been doing a lot of business travel this week so I've not had time yet to visit personally a bank location. It's not a critical requirement at the moment and in the end I could use a relative's address in another state but it would tidy things up a bit to use my Escapees address for everything. 

Funny thing is I already have checks with my Escapees address. Should have my voter registration in the next mailing so I'll take that with me as well when I go into a bank.  

Not complaining or ranting. Just sharing experience and hopefully a positive outcome. Escapees are great and I’ll follow up with them again as well.

Edited January 10 by sheldons65

Been really busy with work so I had not followed up until last week. I ended up calling the banks and got it all taken care of over the phone. It ended up not being a big deal. 

Interesting.  As I only had issues with 401/403/Roth retirement accounts with my old mailing service.  But when I switched my mailing service to Escapees, they all took and accepted my Livingston,TX mailing address.